Better Safe Than Sorry

Scams, recalls, safety. Sorted.

Scam literacy

Grandparent Scams: When Callers Pretend to Be Family

Launch library · evergreen read

Photo: Big yellow umbrella on Harcourt Road on 2014-12-07 by Ceeseven (CC BY-SA 4.0), via Openverse

A call comes in late at night, a voice sounding upset or genuinely unwell, saying "it's me" before the caller has actually properly identified themselves at all. The story that follows usually involves an accident, an arrest or a stranded situation overseas, with an urgent need for money that must supposedly be kept quiet from every other relative.

Modern versions of this scam can now use short audio clips of a real family member's actual voice, taken from social media posts, to sound considerably more convincing over a deliberately poor-quality phone line, which makes the emotional pull even stronger than in the older, simpler versions of this same trick.

Agreeing on a family code word well in advance, one that would genuinely never appear online anywhere, gives everyone a quick, reliable way to confirm identity during an already stressful call. Simply hanging up and calling the family member back directly on their own known number works every bit as well.

Any request for urgent, secret money from a supposed relative deserves a genuine pause to verify properly, however distressing the call itself sounds in the moment. Real emergencies comfortably survive a two-minute callback to check; scams, on the other hand, generally do not survive that same simple test at all.

Back to the library

Share

Sharing opens the network in a new tab. No tracking scripts are loaded on this page.

Printed from Better Safe Than Sorry. Sources for this article are listed at the end of the page.